At Lighthouse Solar, we want our customers to feel informed and educated about solar panel systems before they make the switch. With a team of industry experts who are dedicated to providing superior customer care, we are here to answer all of your questions. Below is a brief list of some of the most common questions we receive here at Lighthouse Solar. If you have additional questions, call our Austin commercial and residential solar panel specialists today.
What is the best technology?
Lighthouse Solar offers a range of technologies that are suitable for multiple scenarios. Looking for the best technology is equivalent to asking which is the best fruit. Solar technologies include the solar cells, solar modules, inverters, and monitoring. Of each, there are several choices we can help you make to get the most value out of your system.
What happens if technology improves such that my system is obsolete?
As long as your system is still operating as it was intended, it will not be obsolete. There may be the case that as efficiencies improve (as they incrementally have), you can achieve a larger energy offset by using a smaller area. We encourage our clients to consider maintaining the current system and looking for additional areas to add capacity.
Further, the technologies that are improving more radically include storage and interactive inverters. These devices are designed to be integrated into older solar modules technologies with some flexibility, rendering the concept of planned obsolescence obsolete.
What is the best way to evaluate my investment?
Solar can be valued in many different ways. The essential fact is that you are investing in an energy source that does not require any fuel. Once you install it, it will continue to produce energy without any rising costs. In this way, it is a powerful hedge against rising electricity costs.
How you evaluate depends largely on your overall perspective on investments. Solar can be seen as a high yield, but stable, 25-year annuity. It has an ROI, or return on investment, as well as an IRR, if you are comparing it to other possible uses of your resources. When financed, it becomes a powerful enhancement of your cash flow. If you don’t intend to stay in your house or office for long term, you may be able to recoup your investment much faster and with greater returns, given the fact that the solar system lowers the building’s operating expenses and thus adds direct value to the property.
What if my roof needs to be replaced?
We recommend having your roof evaluated by a professional roofer if there is any question as to its longevity. Our site surveyors will bring up the condition of the roof to alert you to any conditions we see while evaluating the solar resource. A roof mounted solar system will last for 25 years or more.
What happens in hail storms?
Hail storms can vary considerably in impact, and much larger hail can be catastrophic to all things in its way. Solar panels are warrantied against direct impact of hail measuring 1” in diameter. If the roof is damaged during a hailstorm and a claim is made, the solar panels can be removed and replaced in the context of the roof replacement. This is why we recommend adding your solar system to your homeowner’s policy.
What does the warranty cover?
Our Austin solar experts stand by our work. Most systems will have three major warranty components: the panel warranty, the inverter warranty, and the Lighthouse Solar Lifetime Workmanship warranty.
Panel warranties are typically 25 years in length and guarantee the panel’s power output over that time.
Inverter warranties have mostly 10-year terms, but are often extendable to 20 or 25 years.
Finally, the Lighthouse Solar Workmanship Warranty covers all items related to our installation workmanship including roof penetrations, wire runs, and wire terminations.
Ask your Lighthouse Solar representative for more information on warranty extensions.
How long will the system last?
Systems are designed to last 25-30 years, but some PV systems installed over 40 years ago are still operating today!
Who do I call if the power goes out?
Call your utility provider to report the power outage as normal. Your inverter will sense that the grid power has gone and will stop exporting solar power immediately. After your utility power is restored, the inverter will start exporting solar power again after 5 minutes.
Can I expand my system later?
Yes. If you have future system expansion in mind it is always good to mention this to your technical sales engineer at the start of the process. This allows us to make accommodations for the future expansion which can often lower the cost down the road.
What kind of credit do I get for the electricity I produce?
The electricity you produce is “net metered,” which means you get the retail rate for your solar energy production. If your system produces a kilowatt hour that you consume in your home or business, that is one less kilowatt hour that you pay for during that billing period. If that kilowatt hour is not consumed on-site and flows back onto the grid, it will spin your meter backward by one kilowatt hour as it passes through!
How many panels do I need?
This depends on how much energy is used annually in the house or building and will vary widely. Your technical sales engineering will work with you to design a system which balances your goals with your home or business’ energy-producing potential.